Brisbane South:  
07 3324 1966
Brisbane North:  
07 3359 4800

Privacy Policy

Your privacy is important. We take our responsibility for your privacy seriously and share responsibility for the security of your information with you, as set out in this policy. By using our website, you consent to this policy.


You should maintain a secure password for use on our website and you must not disclose it to anyone. It is good practice not to use the same password for multiple accounts.


We will collect personal information for marketing purposes.

Direct communication

We may send you direct communications if you have signed up to our mailing list. You can manage your subscription preferences via the newsletter management page or by notifying us at


We collect personal information about you when you:

  • Submit a form
  • Send us a letter or email
  • Call or SMS us
  • Visit the website
  • Make a purchase on the website
  • Communicate with us via our social network profiles
  • Interact with our online advertising

We may also collect personal information from you through online analytic tools (eg Google Analytics), sharing tools, or cookies. If you do not wish information to be stored as a cookie, you can disable cookies on your web browser.

What we collect

The types of personal information that we collect from you may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Social media details
  • IP address
  • Browser
  • Standard web logging information, including cookies
  • Information contained in website form submissions

Links to other websites

This policy does not apply to any use of websites that we link to on this website. You should review and accept the privacy policies that apply to those sites and you should not rely on us to do that on your behalf.

Sharing and Disclosure

We may share your information with service providers that we engage to deliver our services to you. Your personal information may be disclosed to parties outside Australia, such as cloud and hosting providers, contractors and other third parties. To the extent possible we will take reasonable steps to ensure that overseas parties deal with personal information in a manner consistent with Australian legislative standards. They may be subject to different privacy policies, and regulations. There may be circumstances in which we are legally required to disclose your personal information (for example, certain tax investigations or audits may require such disclosure).


We take reasonable precautions to protect the security of your personal information, including password protected databases, and only sharing information with employees, contractors, and representatives of our business on a need to know basis. We cannot provide an absolute guarantee on the security of your personal information.

Storing your personal information

We store your personal information using industry standard security measures. Our support partners may store your information outside Australia and subject to different privacy policies.


While we take the measures outlined in this policy to protect your personal information, we will not have any liability arising from any unauthorised access to your personal information.

Managing your personal information

You are entitled to review, manage and delete your account at any time. You can do this on the website or by contacting us. If you delete your account, we may be required to maintain a record of some of your information for compliance and regulatory purposes.


If you have a question or complaint about this policy, or would like to know what personal information we store, you can contact us on  We retain the right to charge a reasonable fee for such requests, and may seek to recover our costs (such as photocopying expenses) incurred in connection with them from you.

This policy was last updated 13/9/2021.  By continuing to use our website, you are deemed to have accepted the updated policy.

Learn how to choose the perfect sink...

Get our FREE guide when you sign up to our newsletter.

We don’t spam! Read our privacy policy for more info.

phone-handsetmap-markerclock linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram